Refund and Return Policy

At Intakegadget.com, we are committed to providing quality products and a satisfactory shopping experience to all our customers. However, in certain situations, you may be eligible for a refund or return under the following conditions:

1. Return Policy

• Return Eligibility:

  • The product must be returned within 3 days of purchase or delivery.

  • The product must be unused, undamaged, and in its original packaging with all accessories, manuals, warranty cards, and tags intact.

  • Proof of purchase (invoice or receipt) is mandatory.

• Non-returnable Items:

  • Products that have been physically damaged after purchase.

  • Items that show signs of misuse, burn, modification, or unauthorized repair.

  • Products that are marked as non-returnable at the time of purchase (e.g., software, certain accessories, or hygiene products).

  • End of Life (EOL) or obsolete products.

  • Products without serial numbers, barcodes, or warranty seals.

• Return Process:

  • Customers must contact our customer service before sending any product back.

  • After verification, you will be provided with instructions for return.

  • Return shipping cost is the responsibility of the customer unless the item was defective or wrong.

2. Refund Policy

• Refund Eligibility:

  • A refund will only be processed if the product is:

    • Not delivered due to a verified logistics error.

    • Returned within the allowed period and meets return eligibility criteria.

    • Found to be defective or faulty on arrival and cannot be replaced.

• Refund Process:

  • Once the returned item is received and inspected, you will be notified via email or call.

  • If approved, the refund will be processed within 7–10 business days.

  • Refunds will be issued through the original method of payment.

• Partial Refunds May Be Granted If:

  • The item is returned with missing parts or damaged packaging.

  • The item shows signs of use but is otherwise functional.

3. Exchange Policy

• Product exchanges are only available for identical items if the original is found defective or damaged.

• Exchange requests must be made within 3 days of delivery.

4. Important Notes

• We strongly recommend customers to record unboxing videos for electronics to validate any claims.

• For bulk or corporate orders, refund/return conditions may vary and will be clarified during purchase.

• Any fraudulent claims or attempts to misuse the return policy will result in a permanent ban from our platform.

If you have any questions regarding this policy, feel free to contact us at:

Hotline: +880 1586-356122
Email: gadgetintake@gmail.com
Website: https://intakegadget.com