Refund & Returns Policy
Everything you need to know about returning a product.
At Gadget Intake, we want you to be completely satisfied with your purchase. If you receive a damaged or defective product, we are here to help.
1. Return Conditions
To be eligible for a return, your item must meet the following criteria:
- The product must be unused and in the same condition that you received it.
- It must be in the original packaging with all accessories and manuals included.
- You must have the receipt or proof of purchase.
- Returns must be initiated within 3 days of receiving your order.
2. Shipping for Returns
If you are returning an item due to a defect or an error on our part, we will cover the return shipping costs. However, if the return is for a change of mind (if applicable), you will be responsible for paying the delivery charges:
- Inside Dhaka: ৳80
- Outside Dhaka: ৳120
3. Refund Process
Once we receive your returned gadget, our team will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment (e.g., Mobile Banking/bKash, Bank Transfer).
4. Non-Returnable Items
Please note that certain items cannot be returned, including:
- Products damaged due to customer misuse or physical damage.
- Items with missing warranty stickers or altered serial numbers.
5. Need Help?
Contact us at gadgetintake@gmail.com or call +88 01612261801 for questions related to refunds and returns.
